At Governors Hotel and Apartment, hospitality is more than just a service it’s an experience built on integrity, comfort, and value for money.
True to its mission, the management remains committed to delivering exceptional standards and ensuring every guest enjoys premium service that reflects the essence of true Nigerian hospitality.
“Our mission is simple,” says the Managing Director. “We want our guests to get value for their money through improved standards, integrity, good maintenance culture, and quality service.”
From its inception, Governors Hotel and Apartment has set out to combine affordability with luxury.
The management conducts regular market surveys to ensure pricing remains competitive without compromising on quality.
“If the price is too high, we lose customers. So we balance quality and affordability by understanding what the market wants,” the director added.
The hotel offers a range of services including luxurious accommodation, food and beverage, gym and swimming pool access, laundry services, and complimentary breakfast served daily from 7:00 AM to 10:00 AM.
Guests staying in the hotel or apartment enjoy free access to the gym and pool an ideal way to unwind after a long day.
What truly differentiates Governors Hotel and Apartment from others in the hospitality industry is the culture of excellence built around its guests.
As Mrs. Bolanle explains, “The name Governors Hotel was chosen because our chairman wanted every guest to be treated as a governor, honored and respected in every way.”
This philosophy shows in everything from the warm greeting at the reception to the personal attention offered by the porters.
Staff members are trained regularly on genuine hospitality, customer service, and phone etiquette.
“We train them on genuine smiles, not plastic ones,” says the manager.
In keeping with global trends, Governors Hotel and Apartment has embraced technology to enhance the guest experience.
Booking, check-ins, and operations are fully digital, creating a smooth and modern experience.
Guests also enjoy free high-speed Wi-Fi, available from the moment they check in using their unique room code.
The apartment-style accommodations, known as the Governors Apartment, are especially popular among international visitors and business travelers who prefer a more homely stay.
Each apartment includes a fully equipped kitchen, making it ideal for both short and long-term guests.
Every quarter, staff undergo customer service and operational training to stay updated with industry trends.
“The hospitality business is dynamic,” says the management. “What worked last year might not work today.
That’s why we train, retrain, and follow up to ensure our team delivers excellence.”
While challenges such as rising costs, inflation, and inconsistent power supply remain, the management is optimistic about the future.
“We believe people will always travel for pleasure, business, or family and hospitality will always be essential. The key is to maintain standards,” says Mr. Johnson Daudu.
At Governors Hotel and Apartment, happiness is shared not only among guests but also among the staff.
The management celebrates birthdays monthly, rewards outstanding employees, and provides festive bonuses during Christmas.
“Happy people create happy guests,” the director emphasized.
Despite industry challenges, Governors Hotel and Apartment continues to thrive, offering top-notch facilities, warm service, and value-driven experiences that make every guest feel like royalty.
So, whether you’re in town for business, leisure, or a weekend getaway, Governors Hotel and Apartment promises one thing you’ll always be treated like a governor.
